ARE THERE ANY ADULT-ONLY ACTIVITIES ONBOARD? Lunch 12:00 to 14:00 By rail: Board the North-South Line towards Marina South Pier and disembark at Marina South Pier Station. We strongly recommend you carefully check all connection times with your travel agent. UPDATE TO YOUR CRUISE RESERVATION? A per person cover charge is applicable in specialty restaurants. By clicking submit, you will automatically be enrolled in the Crown and Anchor Society. Start planning your next cruise vacation by selecting a destination and departure port. D) Complete required information and click Submit E) Select Guest(s) and click Begin check in Where we are found to have been negligent this limit is increased to 400,000 SDRs. Certain conditions (for example, use of tenders) may prevent guests with wheelchairs from going ashore at certain ports of call. In any event, property lost or damaged must be reported within the time limitations and in accordance with the procedures set forth in the Cruise Ticket Contract. REASONS TO BOOK AHEAD PRE-CRUISE EXCLUSIVE DISCOUNTS Exclusive pre-cruise savings on select products that won't be available onboard. Tender: Small boat used to ferry guests from the ship to shore when docking isn't possible. Make sure you're connected to WiFi-Guest-Spectrum on the ship, You don't need an internet package to do this. Please note, the provisions of the Convention relating to the Carriage of Passengers and their luggage by sea 1974 as amended (The Athens Convention) applies to international carriage by sea if the ship is flying the flag or is registered in a state party of The Athens Convention, or the place of departure or destination is in a state party to The Athens Convention. Day 2 - Kuala Lumpur (Port Klang), Malaysia. Easily view, edit and update your travel details for your upcoming cruise. These land components are solely at your risk and subject to the terms or arrangements made by you or on your behalf with the independent contractor. There are restrictions on the amount, size, weight and content of the luggage you may take on any flight. (Additional long distance charges to connect to the USA will also apply.). Earn your wilderness badge as you cruise between the Alaska glaciers, pan for gold . Once here, the port is on your left after Marina South Pier. While every effort will be made to adhere to the specifics shown herein for a cruise/cruisetour, circumstances may necessitate changes or deviations there from. All rebooking are subject to availability. Radio devices: HAM radios and baby monitors. PEACE OF MIND Plan everything now and use your vacation time to actually vacation. Please make sure to check the itinerary the day of to make sure the All aboard time has not changed. Please note: that some shops/museums in various ports may be closed due to local holidays or customs. SAVE YOUR SPOT Secure your spot in your favorite activities before they sell out. With game-changing ships, first-at-sea activities and wow-worthy destinations, expect every second of your voyage to be extra-special. SeaPass is used for all expenditures except for those few that require cash: gratuities (other than bar and wine service), foreign currency exchange and casino gambling. Unlock some of the most incredible travel destinations. We will endeavour to accommodate reasonable requests, although we cannot guarantee we will be able to meet requirements. Please note: that dining times and seating requests cannot be guaranteed and are on a request basis. You must be at least 18 years of age to purchase, possess or use tobacco onboard. Note: The Cruise Ticket Contract must be signed by all guests prior to boarding. Doing so before you arrive means the easiest boarding experience. You don't need an internet package to do this. Guests desiring to transfer to higher-priced accommodations, which may be available during boarding or after sailing, may do so by paying, in cash, with travellers checks or by credit card, the difference in published full cruise vacation prices. More room for you: Were sailing with fewer guests and reducing capacity in our onboard venues to allow for appropriate physical distancing. Prior to obtaining your SeaPass, use your SetSail pass for purchases. Dining requests are subject to availability, however we will do all that we can to accommodate requests for guests with specific medical issues. With a My Cruises account, you can review your reservation, securely make advanced reservations using our Cruise Planner, compare cruise itineraries, view a personalised cruise holiday calendar, complete the Online Check-In process and more. Start browsing now and find a bundle thats right for you and your crew. Meander the Mediterranean coast or explore awe-mazing Australiawherever you go, youll get to know your destination like a local. If you intend to book a ship sailing for the first time post issue of this brochure, please see RoyalCaribbean.com closer to your sail date for updated policies. There will be visible signage indicating the non-smoking area in the casino. A nominal charge will apply for room service. Casino Royale allows smoking and has a designated area for non-smoking guests. US$7.95 per minute and will be automatically charged to your SeaPass account. Day 3 - Penang, Malaysia. For ships originating in Europe, Asia, Australia, New Zealand, and South America, the minimum drinking age limit is eighteen (18), however the minimum age to purchase alcohol pre cruise is 21. Under no circumstances does Royal Caribbeans responsibility extend beyond the ship. For more details about how we use your information, view our. Your SeaPass Specialty Dining: Additional onboard restaurants that offer an elevated dining experience or specialty cuisine for an additional fee. This service is available fleetwide at a nominal charge. From drinks to specialty dining to internet and streaming, weve packaged all your cruise favorites so you can save big off onboard prices, while maximizing on what means most to you. You can complete most of your mandatory guest safety briefing right in the app. Cigarettes, cigars and pipe tobacco must be properly disposed of and never thrown overboard. Voyagers (9-11 years): Call 26005 from a ship phone We highly recommend that you view this important and informative information. Subject to our Booking Conditions Royal Caribbean International is not responsible for any injuries or losses sustained whilst guests are ashore, whether on an organised excursion or otherwise. Please make sure to be on ship by then. We do not provide irons in staterooms as they constitute a fire hazard. Royal Caribbean International, Royal Caribbean, Adventure of the Seas, Serenade of the Seas, Jewel of the Seas, Mariner of the Seas, Brilliance of the Seas*, Empress of the SeasSM, Explorer of the Seas, Voyager of the Seas, Vision of the Seas, Enchantment of the Seas, Navigator of the Seas, Radiance of the Seas, Rhapsody of the Seas, Grandeur of the Seas, Majesty of the Seas, Freedom of the Seas, Liberty of the Seas, Independence of the Seas, Oasis of the Seas, Allure of the Seas, Quantum of the Seas, Anthem of the Seas, Harmony of the Seas, Ovation of the Seas, Symphony of the SeasSM, Gold Anchor Service, Viking Crown Lounge, Crown & Anchor Society, Royal Romance, Adventure Ocean, Casino RoyaleSM, My Time Dining, My Family Time Dining, VitalitySM, Boardwalk, Central Park, The Royal Advantage, Royal PointsSM, Royal Babies, Royal Caribbean RewardsSM, Royal Tots, Save the Waves, SeaPass, royalcaribbean onlineSM, and Royal Caribbean Cruises Ltd. are all trademarks of Royal Caribbean Cruises Ltd. 2018 Royal Caribbean Cruises Ltd. All rights reserved. The shows labeled as "Reservation Required" will need to be reserved. We also regularly update our website to ensure the accuracy of information. Day 4 - 5 - cruising. Smoking: Except as may be provided by a specific independent operator, smoking is not allowed on motorcoaches, mini-buses, trains or airplanes. Bring your completed cruise documents to the cruise terminal, where one of our friendly representatives will check you in and direct you to the ship. As a world-class cruise center, Singapore offers many of the best cruise itineraries available. Navigate to the dining venue or show you want to reserve and tap the Reserve Now button to make your reservations. Please note: that by purchasing your shore excursions in advance you will avoid the need to visit the busy Explorations Desk onboard the ship. Practice hand hygiene: Youll find hand sanitizing stations at the entrances to all venues and in high-traffic areas, like dining rooms and elevators. If you need medical assistance, please dial extension 51 from your stateroom phone to make an appointment. Itinerary Overview. Pursers/Guest Relations Desk If you are interested in these services, please make your reservation as soon as possible - appointments and reservations tend to fill up quickly. If the results are at or above 37.5 degrees Celsius, or they show other symptoms, well perform a secondary screening. Royal Caribbean itineraries, pricing, policies and procedures are constantly evolving. It is important that you read all of the terms and conditions of the Cruise Ticket Contract. Royal Caribbean is not liable for its refusal to transport any passenger or for its removal of any guest in accordance with these policies. Start planning your next cruise vacation by selecting a destination and departure port. Details will be provided onboard. Royal Caribbean International can accommodate the following special diets onboard: vegetarian, diabetic, low-fat, low-sodium, low-cholesterol diets. Dangerous chemicals: Including bleach, paint and other flammable liquids. Sanitization from bow to stern: Sanitization and fogging will occur daily from 3:30 am to 5:00 am at guest corridors. WHAT HAPPENS IF I BECOME SICK ONBOARD SHIP? Use the app: You can make dining, activity and shore excursion reservations, use the daily planner to chart your course for the day, and open deck maps to figure out the best way to all the fun. For further check in assistance visit us online at, A) www.RoyalCaribbean.com Digital safety: You can complete most of your required guest safety briefing on the app or your stateroom TV. You may also want to bring a raincoat, hiking shoes, and a travel umbrella. Pool towels Elevate your stay in one suite of our Suite Club, the most luxurious accommodations at sea with access to a variety of exclusive amenities. Any cruisetours associated with these cruises are also subject to the 12-months minimum age requirement. TOAST TO TOP SAVINGS. Please plan to get to the terminal then - not before or after - so you board smoothly. Weve secured seats with major airlines at negotiated special rates and passed those savings on to you. Neither Royal Caribbean nor any affiliated party shall be required to refund any portion of the fare or other charges or make any compensation under these circumstances. In the event of our liability for damage and loss to baggage, where baggage is deposited with the ship, this is limited to 3,375 SDRs and for damage and loss to cabin luggage this is limited 2,250 SDRs. Royal Caribbean shall not be responsible for any failure to adhere to the arrival and departure times published in this brochure for any of its ports of call. Guests, who violate any alcohol policies, may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Vacation Policy. Planning your epic adventure just got easier with Royal Caribbean Hotels. This policy is designed to ensure that all guests are able to participate in a safe and enjoyable cruise vacation and, as such, the Guest Conduct Policy sets forth standards of conduct for guests to follow throughout their Royal Caribbean International cruise vacation, including transfers to and from ships, inside terminals, while on-board, at ports of call, during shore excursions and at our private destinations. Please note: All onboard charges are in US dollars and will be billed in US dollars to your credit card then converted into your local currency. Their mobile boarding passes are right on their phones. Please try again. Explore Serenade of the Seas. Royal Caribbean International,, 2804-1188 Both Genting and Royal Caribbean cruises to nowhere depart from the Marina Bay Cruise Centre, located at 61 Marina Coastal Drive. This offers children an expedited service during first dining seating and then they are transferred to Adventure Ocean. Dinner Early Seating 18:00/18:15 Late Seating 20:00/20:30. Securing reservations and purchasing packages before you sail lets you score the best savings. NEED TO MAKE AN Make your travel experience seamless with the lowest airfare guaranteed, nonstop flights to get you to your cruise, assured arrival at the ship and 24/7 support from our specialists. Check out the Adventure Ocean Youth program for age-appropriate kids activities All aboard by 3:30 pm After, show up at your assembly station anytime within the assembly window to complete it. Smoking is not permitted in any dining venue, theatre, bar, lounge, hallway, elevator, and jogging track. Other special diets such as kosher meals, gluten free and lactose-free may be available upon request (Note: Kosher meals are pre-packed and are only available for dinner in the main restaurant). Make reservations onboard using the app At private shore-side resorts such as Labadee and Coco-Cay and when in US ports, the minimum drinking age is twenty-one (21). Cigar and pipe tobacco is limited to designated outdoor areas. Call us at +65 6305 0033, visit us at RoyalCaribbean.com.sg or contact your travel agent. Please note that at any point in the process it is at the Master/Hotel Director/General Managers discretion that any child and their parent/guardian be disciplined or disembarked from the ship. WHAT ABOUT ADVANCED OR DELAYED SAILINGS AND CHANGES IN ITINERARY? Traincar Host: US$1 a day per guest. Onboard all interior public spaces are smoke free. For more details, see our Refusal to Transport Policy and Guest Vacation Policy, each of which is available online at WWW.ROYALCARIBBEAN.COM. Children or infants less than three (3) years of age cannot participate in the Adventure Ocean Youth Programme which is restricted to ages 3-17 years inclusive. The top reasons to book a Shore Excursion are because it is convenient, it's a one stop-shop for all your planning. For more information on your rights please contact us. Please click above to view the Global Purchase Terms and Conditions which govern your purchase of any products, services, shore excursions, or other activities related to your Cruise or Cruisetour. Please review the Guest Conduct Policy at http://www.royalcaribbean.com/content/en_US/pdf/Guest_Conduct_Policy.pdf or contact your travel agency or your local booking office for further details in advance of travel. The medical facility provides motion sickness tablets upon request. Your booking is governed by Singaporean law. Your friends and family can contact the ship by dialing 1-321-953-9003. hren@wallem.com Times may vary by ship. WHAT TO KNOW BEFORE YOU GO ON YOUR CRUISE. To receive appropriate assistance, you must be sure your travel agent notifies us at the time of booking of any special need and other relevant information. If any charges or refunds are incorrectly recorded, you must resolve these with the pursers office prior to disembarkation. 15 Night Ultimate India, Sri Lanka & Malaysia Cruise. An 18% gratuity is also automatically added to beverages, mini bar items, spa & salon purchases. You can unsubscribe at any time. In-app purchases available. If you wish to recognize individual members of the crew for exceptional service you may do so at your own discretion. These requests are made to provide a comfortable cruise for everyone. Guest may also inquire at Guest Services for the location of the designated smoking areas onboard. HOW AND WHERE DO I CHECK-IN FOR MY CRUISE? Make sure you return them prior to the end of the cruise to avoid a $25-per-towel fee. If a problem cannot be resolved to your satisfaction and you wish to follow up on your complaint, you must write to our registered office in Singapore as detailed above, giving your reservation reference number and full details of your complaint. Royal Caribbeans Guest Conduct Policy may be enforced, up to and including disembarkation, if a guest violates any alcohol policy. You must have a credit card number ready to enter to complete the call. Whether you want a fresh hot cup of coffee or a late-night snack, our Room Service helps make your cruise vacation hassle-free. Guests under the age of 21 will not have alcohol returned to them unless on an itinerary where the drinking age has been lowered to eighteen (18). When youre onboard, the right look will vary by venue, time of day, and activity. No animals are permitted onboard (with the exception of service animals for guests with special needs). call us Ready to book or Already booked? Lastly, because when you book a Shore Excursion you have priority. Royal Caribbean changed its main dining room (MDR) menus earlier this year and that set off a wave of complaints from long-time cruisers. While your unforgettable holiday can begin practically from your backyard, it will take you on a far-flung adventure of bold and irresistible discovery. The Purser, available 24 hours a day at the Pursers/Guest Relations Desk, will act as your banker, postmaster, information source, complaints desk, authority on customs and immigration and safety deposit box trustee. You must ensure that you are using an up-to-date brochure when you book your cruise. The limit of our liability for death and personal injury for non - shipping incidents is limited to 400,000 SDRs. Cigarette, cigar, e-cigarette and pipe smoking is permitted in designated outdoor areas. Activities, reservations, and port arrivals and departures are on ships time. Look up my reservation Please note, you can only make payments online if you have booked directly with Royal Caribbean. Day 7 - Colombo, Sri Lanka. When you're done, just remember to stop by your assembly station - look on your SeaPass or the back of your stateroom door - for a quick check-in. It is extremely difficult to try and resolve statement errors once you have disembarked. Starboard: Right side of the ship when facing the front of the ship. Items that generate heat or produce an open flame: Electrical extension cords, coffee makers, clothing irons, steamers, hot plates, candles, incense, torch or novelty lighters (matches and traditional lighters are allowed), flammable liquids, explosives, fireworks, hookahs/water hookah pipes, and any other item that may create a fire hazard. The cost is US$7.95 per minute. There is an expansive variety with excursions for every type of traveler. Guests who purchase alcohol bottles onboard or in port, will have their items safely stored by the ship. Look up my reservation Please enter your cruise information to view and edit your reservation details. These and other similar items will be confiscated upon being found: Here's some information to help you get to the Port of Singapore on your sail day: You must therefore ensure that you check all details of your chosen holiday with your Travel Agent or with us if booking direct, at the time of booking. Basically, the cruise line got rid of the "classic" section of its menu. Guests will be required to fill out a Public Health Questionnaire prior to arrival or at the pier attesting that they are not more than 23 weeks pregnant. Emergency signal (7 short and 1 long horn blasts): In the event of a real emergency, seven short and one long horn blasts will sound indicating guests should proceed to their assigned muster station. 4. The team is located in the United States, so please remember you may need to follow international call protocols from your location. Explore our cruise itineraries and choose from a variety of rooms depending on your needs and budget. Using your onboard credits Plan now and enjoy onboard. That lets us stagger guest arrival and reduce crowds at the terminal. To speak to a Casino Royale Representative, contact Royal Caribbean's Casino Royale Reservation Center at 1-888-561-2234 Monday - Friday 8AM-10PM EST and Saturday-Sunday 9AM-5:30 PM EST Or contact our professional Travel Advisor or your Independent Casino Representative. These must be booked at least 5 days prior to your sailing date. 61 Marina Coastal Drive, Singapore Plus 50% off all guests and kids sail free*. Alternatively, guests may prepay gratuities prior to boarding by calling Royal Caribbean or your travel agent. WHAT ARE THE GRATUITY GUIDELINES FOR CRUISETOURS? Even when you are tight on time, theres a perfect option to fit your schedule, such as a 3 day-2 night cruise from Singapore On an ocean cruise you have unlimited opportunities to dive deep into the wonders on your ship. The charge will not apply to orders for Continental Breakfast. When you are seeking that ultimate family holidayan epic adventure youll never forgetlook no further than a Royal Caribbean cruise. Alcoholic beverages that are purchased in ports of call or from onboard shops will be stored by the ship and delivered to guest staterooms on the last day of the sailing. 4. IMPORTANT NOTICE TO GUESTS: Your Cruise Ticket Contract/Booking Conditions and . Dont forget to pack your passport, other cruise documents, valuables and medications in your carry-on bag. If youre staying at the two-storey Ultimate Family Suite, you may never want to leave. There are no self-laundry facilities aboard. EC Regulation No. Day 6 - Hambantota, Sri Lanka. Add your Reservation number, Last Name, Ship, and Sail Date to retrieve your reservation page. With restrictions on buying and selling of currency outside of Malaysia, we're unable to provide foreign exchange (buying or selling) of Malaysian Ringgit onboard. Final payment of the balance must be received at Royal Caribbean's offices at least 75 days prior to the sailing date for 1 - 4 night cruise vacations and 90 days prior to the sailing date for 5-night or longer cruise vacations. Royal Caribbean International policies and procedures are constantly evolving. Carry fragile and valuable items with you. The Cruise Ticket Contract limits your rights. RCT cannot assume responsibility for any additional costs or fees relating to the issuance and/or cancellation of air tickets or other travel arrangements not made through Royal Caribbean. It will be on your stateroom door by approximately 1:30 pm. All Royal Caribbean prices are subject to change. The cost will be charged to your SeaPass account. If you would like to use your onboard credit in the casino, please note that you will only receive promotional chips or slot play, which you will not be able to cash in. Formal: cocktail dresses for women; suits or jacket and tie, or tuxedos for men. Exceptions can be made for the following sporting goods, however, the item must be stored in the guests stateroom and cannot be used onboard: baseball bats, hockey sticks, cricket bats, golf clubs, skateboards, surfboards, and bicycles. Only available for guests aged between 3 to 11 years at the date of sailing. The normal times for meals in the dining room are as follows although these may alter depending on the itinerary: Breakfast 07:00 to 09:30 B) Hold curser over Before you board C) Click Online Check in Electronic cigarettes or e-cigarettes are only permitted within the designated smoking areas. Cell number: +65 9720 5910 Answer your health questions: If youve checked in on the app, well send you a notification the day before your cruise to complete a few health questions. Once onboard please consult your cruise compass for details specific to your ship. For the comfort and enjoyment of our guests, our ships are designated as non-smoking; however, we recognise that some of our guests do smoke. For international guests arriving independently or who have purchased a cruise only, you can proceed to the ship at your convenience. The following Booking Conditions together with our General Information and, *Please see all applicable Terms & Conditions for Promotions. Learn More. However, any information contained herein, including pricing, is subject to change without notice, and Royal Caribbean reserves the right to refuse to honour any prices that were erroneously printed or quoted. Although scheduled times are published for the Alaska Railroad trains, track conditions and other rail traffic may result in significant variations from the published schedule. On Oasis class, smoking is not permitted in Central Park or the Boardwalk neighbourhoods. 15 Night Ultimate India, Sri Lanka & Malaysia Cruise. Stay connected while onboard with VOOM - the fastest internet at sea. In Alaska, the Wilderness Express railcars are pulled behind the Alaska Railroad passenger train. Please note, reservations are required due to limited capacity. A. At the end of a day well spent, retire to your beautiful accommodations, including the amazing Suite Club where your exclusive amenities include private dining rooms and lounges, as well as a Solarium. Royal Caribbean will add a daily US$13.50 gratuity (US$16.50 for suite guest) to each guests onboard SeaPass account. At the terminal Learn how well work together to ensure you board and stay healthy so you can have a great time on your cruise vacation. Some of the shore excursions are subject to minimum numbers and may be cancelled if requirements are not met. *Please see all applicable Terms & Conditions for Promotions, {{ getDestinationByValue(selection.destinationRegionCode[0])['label'] }}, +{{ selection.destinationRegionCode.length - 1 }}, {{ getDeparturePortByValue(selection.departureCode[0])['label'] }}, +{{ selection.departureCode.length - 1 }}, Sale ends in {{ props.totalHours }} hrs {{ props.minutes }} mins {{ props.seconds }} secs, Sign up to receive information about our special offers and deals. Day 1 - Singapore, Singapore. (Copies are available upon request or refer to our website: WWW.ROYALCARIBBEAN.COM.SG). F) Complete required information and click save then continue through Step 1 Yes, in selected areas on the ship. Make sure you have the proper forms of identification needed for your particular trip. This bag should include: travel documents, medications, swimsuit, coverup, change of clothes, and sunscreen. My Time Dining: Dinner selection that allows guests to choose a different dinner time each night. We reserve the right to vary minimum age limits without notice where local laws require or where necessary or desirable deemed. Marina Bay Cruise Centre Singapore (MBCCS) Gratuities: A base gratuity is charged each day of the voyage and distributed to various members of the crew that contribute to the guest experience. Each Royal Caribbean vessel is equipped with a medical facility which normally has at least one licensed physician and two nurses in attendance. Day 4 - 5 - cruising. Enjoy the best activities onboard Royal Caribbean Cruises. Shorts are welcomed for All indoor public spaces, staterooms, and balconies are smoke-free. The staff at the Explorations Desk onboard will be happy to provide you with information to book your shore excursions. Its always set to ship time. Upload an image of your current cruise line offer, including your name, stateroom category and offer expiration date. From thrilling water slides and rock climbing walls to Broadway-style shows and gourmet dining experiences, there's never a dull moment. Catching a wave on FlowRider and impressing with your surfing skills. You can decide when you would like to dine between the hours of 18:00 and 21:30 each evening, much like a regular restaurant, so reservations are recommended to be made once onboard or preferably before your cruise through our website. All schedules, itinerary destinations, hours of arrival and departure, hotel and/ or conveyances and other aspects are subject to change without prior notice. You will also be able to view your cruise itinerary, remaining balance, and submit payments. BOLD SAVINGS ON YOUR FAVORITE HOTELS. The only exceptions to this policy are curling irons and hair straighteners. Laundry and dry cleaning services are available on a 24-hour service. Whether you need a place to stay on travel days to and from port, or you just want to extend the adventure, now you can book top-rated U.S. hotels and score incredible savings up to 50% off. Guests who violate any alcohol policies, (over consume, provide alcohol to people under the policy age adopted by the ship on the sailing, demonstrate irresponsible behaviour, or attempt to conceal alcoholic items at security and or luggage check points or any other time), may be disembarked or not allowed to board, at their own expense, in accordance with our Guest Conduct Policy. This system allows you to charge all onboard purchases by presenting the card that is issued to you upon boarding. Reserve your shows on the Royal Caribbean app: Add peace of mind to the mix and youre ready for an ultimate vacation. Blackout dates may apply. Sports gear, and self-defence items: Handcuffs, pepper spray, nightsticks, martial arts items, and hoverboards. Please note: The information and prices shown in this brochure may have changed by the time you come to book your holiday. Reservation number Last name Ship name Select your ship Sailing date Year Look up my reservation
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